Terms & Conditions

Terms and Conditions for Kokolis Travel S.A with partner web sites www.kokolis.com
www.HiddenKefalonia.com ,www.Kefaloniaexclusiveescapes.com , www.braunishorio.com , www.avithosresort.com and www.kefaloniacar.com

Kokolis Travel S.A and its partners web-sites will provide the accommodation in accordance with the booking. An enquiry or temporary reservation only becomes a valid booking when a deposit payment has been received.

Booking :

When booking with Kokolis Travel S.A or its partners web-sites on-line, an automated booking confirmation will be sent through your email, with all the services you have booked. If you have not received a confirmation please contact us at: reservations@kokolis.com ,info@hiddenkefalonia.com, reservations@kefaloniaexclusiveescapes.com, info@braunishorio.com, info@avithoresort.com,info@kefaloniacar.com

On-line transactions:

Transactions made on-line with Kokolis Travel S.A or its partners web-sites are secured by Alpha Bank and Go Daddy SSL properties and services are priced in Euros. All payments are charged accordingly to the currency of the cards origin. The guest is responsible for all worldwide fees imposed by the banking systems. Kokolis Travel SA has the right to change any of the accommodation prices and services within their website at any time before entering into a contract with you. If there is any change, they will notify you before entering into any such agreement.

Payment Policy:

For reservations a deposit amount of 30% of the total cost is required.
Ways of prepayment:
(a) Via a valid credit card number ( Please note : AMEX are not accepted. Only in special occasions will be accepted and only after arrangement ).
(b) Via Bank Account Deposit / Wire transfer .
ALPHA BANK Account Number: 683-00-2320-00-1611 KOKKOLIS TRAVEL S.A
IBAN: GR21 0140 6830 6830 0232 0001611
SWIFT: CRBAGRAAXXX
Greek National Bank Account Number: 315 00 218 495 KOKKOLIS TRAVEL S.A
IBAN : GR66 0110 3150 0000 3150 0218 495
SWIFT : ETHNGRAA
The remaining balance is to be settled 6 weeks prior to arrival.


Stay restrictions:


Minimum stay of 7 Nights ( weekly stay according to your villa check in day ).
Cancellation Policy
No free cancellation is allowed for this rate, special conditions apply. See Cancellation Penalty Policy for more details.

Damage:

You are liable for any damage howsoever caused to the allocated room(s) or to the Hotel premises or property caused by you or any persons in your party (whether or not staying at the Hotel) during your stay. Braunis Horio Villas reserves the right to retain your credit card and/or debit card details and charge or debit such amounts as it shall in its sole discretion deem fit on the said card(s) to compensate or make good the loss, damage, costs or expenses incurred or suffered by Braunis Horio Villas as a result of the aforesaid. Regardless, Braunis Horio Villas further reserves the right to commence legal proceedings against you without notice.

Cancellation Policy :
Important Notice: Upon booking 30% of the entire stay amount will be charged to your credit card as a deposit. In case of cancellation, the prepayment is non refundable. If the cancellation takes place within the 6 weeks prior to arrival the full amount is non refundable.
• Villas Check in-out: Villa Check In is after 14:00 and Check Out by 10:00
• Hotel Check in-out: Hotel Check in-Check out varies due to different policies of every hotel
•Accommodation & Contact Details
Postal Address: Lassi ,Kefalonia, Greece
Contact phone number: +30 26710 24476, +30 6947 841266, +30 694 7186758
FAX: +30 26710 24869
E-mail address: kathy@kokolis.com ,info@kokolis.com

 

Hotels

AVITHOS RESORT: TERMS AND CONDITIONS


Payment Policy:


For the Special Offers the full amount of payment will be charged and is non-refundable.
Stay restrictions:

Minimum stay of 4 nights
Maximum stay of 21 nights


Cancellation Policy:

The deposit is returned if this cancellation takes place within 45 days of the arrival date, and providing the reservation is not subject to the terms of a special offer. Otherwise the deposit is non - refundable.
In case of early departure, the deposit is non-refundable and you are obliged to pay compensation equal of half the agreed length of stay (Article 8 Law 1652/30.10.86).
No free cancellation is allowed for this rate, special conditions apply. See Cancellation Penalty Policy for more details.


Cancellation Penalty Policy:
Please note that cancellations, changes or non-arrival are subject to full payment of the cost of the reservation.
COMPLAINTS/REMARKS:
All complaints should be made to the reception desk before your departure. You will also find in your room a questionnaire for your remarks and complaints. Should you wish to get in touch with the management of the hotel, please send an email to: info@kokolis.com
Please do not hesitate to contact us should you require further information.
For further information please contact us.
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On-line transactions:

Transactions made on-line with Kokolis Travel S.A or its partners web-sites are secured by Alpha Bank and Go Daddy SSL properties and services are priced in Euros. All payments abroad EU are charged accordingly to the currency of the cards origin. The guest is responsible for all worldwide fees imposed by the banking systems. Kokolis Travel SA has the right to change any of the accommodation prices and services within their website at any time before entering into a contract with you. If there is any change, they will notify you before entering into any such agreement.


Payment Policy:

For reservations a deposit amount of 30% of the total cost is required.
Ways of prepayment:
(a) Via a valid credit card number (Please note: AMEX are not accepted. Only in special occasions will be accepted and only after arrangement ).
(b) Via Bank Account Deposit / Wire transfer
ALPHA BANK Account Number: 683-00-2320-00-1611 KOKKOLIS TRAVEL S.A
IBAN: GR21 0140 6830 6830 0232 0001611
SWIFT: CRBAGRAAXXX
Greek National Bank Account Number: 315 00 218 495 KOKKOLIS TRAVEL S.A
IBAN : GR66 0110 3150 0000 3150 0218 495
SWIFT : ETHNGRAA

Stay restrictions:


Maximum stay of 21 nights
Cancellation Policy:
If this is a last minute booking. Last minute bookings can only be modified or cancelled via direct communication with the reservation department: info@avithosresort.com. Please, check our Cancellation Penalty Policy below in case you'd like to cancel the booking at a later stage.
For any further clarifications please contact us: info@avithosresort.com , info@kokolis.com

Damage:

You are liable for any damage howsoever caused to the allocated room(s) or to the Hotel premises or property caused by you or any persons in your party (whether or not staying at the Hotel) during your stay. Avithos Resort reserves the right to retain your credit card and/or debit card details and charge or debit such amounts as it shall in its sole discretion deem fit on the said card(s) to compensate or make good the loss, damage, costs or expenses incurred or suffered by Avithos Resort as a result of the aforesaid. Regardless, Avithos Resort further reserves the right to commence legal proceedings against you without notice.


Car Hire


Driver’s age:


The minimum age of the driver is 23 years old for categories economy, Α , Β, C and 25 years old for all other categories.


Driver's license:
The driver must have a driver's license that has been issued at least a year ago and is valid in Greece. For driver's licenses of countries that are not members of the E.U. an international driver's license is required.

 


Traffic Violations - Fines:


All fines from illegal parking and violations of the traffic code that may occur during the rental period, are the renters’ responsibility.
Child’s Seats:
first child seat is free .
VAT Local Tax
This is a tax applied by the government on car rental of percentage (24%) is included in the price


Payment Policy :


Full prepayment upon booking is required . Non changeable and non refundable. Important Notice: Upon booking entire rental amount will be charged to your credit card. In case of cancellation, the prepayment is non refundable.
Insurance


Prices include the following covers:


Collision Damage Waiver (CDW)
Your liability for damage caused to the rental vehicle is relinquished if it is involved in a collision. The waiver is limited to a certain amount and often excludes glass (windows etc.), tires and any towing. The waiver carries an excess starting of 500 Euro depending on the group of car.
Car Theft Waiver.
Collision Damage Waiver with theft and fire insurance.
Undercarriage and tyres are not covered by the insurance.


It also covers:

1. For death or injury to third parties up to 500.000 euro.
2. For material damage to third parties up to 100.000 euro
Insurance is not valid and it the renter’s responsibility when:
The driver is under the influence of alcohol or drugs.
The car is driven on non-paved roads (4X4 vehicles are excluded).
The driver exceeds the speed limits.
The car is driven by a person that is not stated on the car rental contract.
The driver does not return the car on the date and time agreed by the rental lease.
Airport Fee
No fees charged .

 

Unlimited Mileage.
Unlimited mileage is included in our rates.
Break Down Assistance.
We offer a break down assistance around the island. Loss or damage of key
In case of loss or damage of car key during the rental, the renter is liable for charges

•Accommodation & Contact Details

Postal Address: Lassi ,Kefalonia, Greece
Contact phone number: +30 26710 24476, +30 6947 841266, +30 694 7186758
FAX: +30 26710 24869
E-mail address: kathy@kokolis.com

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